Tech Issues: Update

I’ve been working on ironing out some of the tech issues on the site after my server and platform switch. There are a few things I am still trying to get fixed, including the e-mail notifications so they include snippets of the posts and a photo or two. And the Recipes page is still a work in progress which I hope can be restored and it’s also going to be polished up a bit.

For Firefox users, you might have had your browser close when visiting the site. One of the terrific folks on my Facebook page (thanks Cameron!) noted that it was likely a ‘bad cookie‘. Since we don’t like bad cookies around here, if you’re using Firefox, here’s how to fix it:

1. Under the Firefox menu, at the toolbar running across the top of the screen, open Preferences.

2. Click on Privacy.

3. Click on the button that says ‘Show Cookies‘.

4. Scroll through the list and highlight the cookie for davidlebovitz.com.

5. Click on Remove Cookies (not Remove All Cookies, unless you want to do that as well.)

6. Close the browser and Restart Firefox.

There instructions are for a Mac, so if you’re using a PC, they may differ slightly.

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14 comments

  • whew. thought it was me. are the corrections for email snippets to include those viewing through RSS such as google reader? i love the brief preview, but the current snippet my RSS is picking up doesn’t even make it through the first sentence..

  • Same as Sarah — the RSS feed is now truncated

  • There’s no left margin appearing on your blog – on my mac, so I don’t know if it’s me or you! Doesn’t happen with other blogs, though. First letter of each line appears slap bang on the left hand side of the webpage – not really an issue so much as disconcerting. This happened last time you noted tech problems, then seemed to clear. Many thanks for sharing your knowledge!

  • sarah & otherside: Yes, for some reason, I can’t figure out how to include photos and a longer excerpt from the post but I am working on it. My main concern was getting site up and running without going down, but since I’m not a techie, I’m still struggling to get the other issues resolved.

    Joy: I use a MacBook pro and iMac and the margins look fine to me. Perhaps it’s something in your Systems Folder or Appearances that is causing that issue?

  • rss is still a problem.
    shrook that I am using as rss reader is still not able to load pages.
    the issue with safari seems resolved since yesterday.
    left margin is a problem in opera browser. there is none. in safari works fine.

  • I never expected to find bad cookies on your site, David! ;)

  • Hi David – I use MacBook. The left margin is back and it’s so much easier to read!

  • Thanks for trying, David. I stopped reading Ruhlman when he truncated his feeds. Yes, I understand advertising is part of the equation, but it is successfully incorporated into many feeds.

  • The main problem with publishing a full feed is that there are plenty of websites that use your feed, and can set it up to automatically take all your content as its posted and republish it on their site. It actually happens quite a bit and the only way to prevent it is to publish a partial feed.

    (I spent about two very frustrating hours with someone last night from my blogging platform company trying to figure out how to restore my feed as it was before and I had to stop because I was getting cross-eyed, and will get back to it when my brain returns to normal.)

    Unfortunately the people that do this aren’t interested in anything but reusing (stealing) content to generate search engine results and their ‘blogs’ are plastered with ads. I don’t want to speak for Michael, but that’s likely the reason he does it and it’s a shame that I, and most folks with blogs, have to do it as well.

  • safari on my macbook pro is since today again unable to load your pages… i am posting this form opera which seems to work fine. this is frustrating. it works a day or two and than it is blank page… or text only… or back to blank page…
    is it really so hard to resolve the page being displayed in safari?
    i understand that changing platform is an issue for a while, but that page cant be displayed in at least all browsers is a minimum one can expect, what do you think?

  • The two browsers that I use, Firefox and Safari, both display my site correctly. Sites on the internet do go down from time to time (this week, both Facebook and Twittter had system-wide outages) so while it’s frustrating for me and for users, it does happen to virtually all of them, large and small.

    As for your comment about “is it really so hard to resolve..” I’ve spent a few thousand dollars and countless hours working on solving the problems, including overseas calls at 3am (due to time differences) and spending hours and hours in front of my computer trying different things out. My web developer also just had a baby last week and I’m respecting that she probably would like to spend some time with her newborn.

    As someone who trained as a baker and pastry chef for 35 years, I never thought I’d be spending my time dealing with technical issues with a website. I spent quite a bit of money and time upgrading the server and moving the site to another platform since the one I was using was more becoming more geared toward professional website and blogs rather than personal ones.

    It’s been suggested to me that I put the site behind a “subscriber-only” wall, and turn it into a pay site, which I really prefer not to do as I like the free interaction with readers. I do spend a lot of time creating content, recipes, and photos for the site and that’s what I prefer to spend my time doing, rather than back-end tech stuff.

    So I do hope that readers will stick with me and the site during this transition and realize that I am doing the best I can (in addition to dealing with acclimating and immigrating to a foreign country, dealing with the world’s most confounding bureaucracy, writing books, consulting, answering e-mail and comments…and having a personal life). Unfortunately even I have limits to what I can do and while readers might find it frustrating, I can assure you that no one is more frustrated than I that things are not working 100% properly.

  • Every thing works SuPeRfine since the “bad cookies” problem was erased \o/. At least for me indeed, I did not have any of the other problems or they did not bother me.

    It’s really nice to be able again to surf on your site, with all these free, nice recipes, gorgeous pictures, and hilarious texts. I jump on the occasion to say thank you again for giving us all this :) . Of course this is your work and it’s what has to be done to sell your books. But you give us way more than the bare minimum other culinary authors feel right to exchange with their readers. what’s also very pleasant is that we can feel that you also take pleasure in this expression, this exchange. That’s very enjoyable and precious considering all the fake marketing blogs and patronizing foodie sites that can be found all across da internets :D. So thanks again for this gift and all the time you spend on the tech issues. (And good luck with those too !)

  • All back, all good. :)

    Whew.

  • Thanks for clarifying. It was not meant against you personally. I really appreciate your effort and what you are doing with this site.
    But it is still not working. Yes, shrook loads a longer version of your RSS feed. This is working. But my safari version 5.0.2 (latest) as shrook version 2.81 (latest) are both unable to load the page. shrook loads RSS feed, but page cant be loaded. I tried the bad cookie strategy in safari as you described it for firefox, but it doesnt help.
    Hope it works out.